FaszzFood is an online food delivery company which collaborated with over 200 restaurants and allow everyone to enjoy a vast variety of food. Ranging from cuisine from the west to your local delights.
How It Works
FaszzFood operation hours
Our delivery service are available from 10:30am to 10:00pm daily, subjected to the restaurant’s operation hours.
What is the minimum order?
Minimum order per outlet is RM25.00.
How to order?
Step 1 – Select your location
Step 2 – Select your meals form the list of Restaurants
Step 3 – Minimum order at RM25
Step 4 – Confirm order and make payment via credit card or cash.
Step 5 – Your meal in on the way!
How do I know if my orders get through?
You will receive a confirmation number and an email from us, stating the orders that you have selected.
Where are the meals prepared?
All the food preparations takes place at the restaurants that you have selected. FaszzFood only deliver your meals from the restaurants to you.
How do I track my meal?
Track your meal via our App. You will be able to see the status of your order after placing the order. In the event that your meals do not arrive at your premise at the stipulated time, please contact us at firstname.lastname@example.org.
Can I combine orders from a list of restaurant?
Orders cannot be combined. Minimum order per outlet is RM25.
Can I cancel my order?
In the event that you have confirmed and submitted your orders, no cancellations are allowed.
What is address verification?
Address Verification is an additional step for you to verify whether your address is correct or not. There is an added feature which allows you to PIN YOUR ADDRESS to make it more accurate. We take steps into making sure that your orders will reach to you at the earliest time and the most accurate address given.
How to obtain the voucher code in our website?
Voucher codes will be sent and notified to your email.
What are the available payment modes?
We accept both cash & online card payments. Credit Card (VISA & Master), Maybank2U, Alliance Online, RHB, Hong Leong Online, FPX, Mobile Money, CIMB Click. We do not accept any cash payments.
What is the delivery coverage?
Currently we are covering only Klang Valley. We are expanding our coverage area week by week
How long will the delivery take?
Delivery of your meals will take approximately 1 hour. However, for bulk/ large corporate orders, we require a 24 hours advance booking. Click here to make bulk/large orders. You may also contact us +603 6419 6695 or email us at email@example.com.
Do you still deliver during heavy rain?
Delivery of your meals may take longer time.
What if I am not home when my meal arrives? Can FaszzFood redeliver?
We do not redeliver any meals.
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information or social security number. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience
Your information helps us to better respond to your individual needs
To improve our website
We continually strive to improve our website offerings based on the information and feedback we receive from you
To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To administer a contest, promotion, survey or other site feature
To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails. Kindly do email us to unsubscribe at firstname.lastname@example.org.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Terms & Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at faszzfood.com